vrickex Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document defines the relationship between you and vrickex.
These terms and conditions were last revised in January 2026. Please check back regularly for updates.
Table of Contents
- 1. General Provisions
- 2. Account Registration
- 3. Age Restrictions
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Termination
- 9. Privacy and Data Protection
- 10. Intellectual Property
- 11. Responsible Gaming
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact
General Provisions
1.1 Scope of Agreement
These terms and conditions ("Terms") apply to the vrickex platform and all of its services. When you open an account on vrickex, browse our website, or play any game, you automatically agree to these Terms. These Terms form a legal agreement between you and the vrickex platform.
1.2 Interpretation and Definitions
- "Platform" refers to the vrickex website, mobile version, and other digital channels.
- "User" or "Player" refers to any registered account holder.
- "Service" refers to all gaming, betting, and financial activities available on vrickex.
- "Bet" refers to placing money on any game or event.
1.3 Applicable Law
These Terms will be governed in accordance with the laws in force in Bangladesh. In the event of any dispute, both parties will attempt to resolve it through mutual discussion. vrickex will always publish the latest version of these Terms on its platform.
vrickex will try to give advance notice of any changes to these Terms. However, in urgent situations, changes may take effect immediately. Please visit this page regularly.
Account Registration
2.1 Eligibility for Registration
To open an account on vrickex, you must meet the following conditions:
- You must be at least 21 years of age.
- You must provide accurate and complete personal information.
- You may only operate one account.
- You must have a valid payment method registered in your own name.
2.2 Accuracy of Information
All information provided at the time of registration must be true and accurate. Providing false or misleading information may result in account termination and forfeiture of any deposited funds. vrickex may request documents for identity verification when necessary.
2.3 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. Never share your account with a third party. In the event of unauthorized access, notify our support team immediately.
2.4 Identity Verification (KYC)
vrickex follows the Know Your Customer (KYC) process to ensure safe gaming. For large withdrawals or suspicious activity, we may request a national ID card, passport, or other documents. Withdrawals may be held until KYC is completed.
Age Restrictions
3.1 Minimum Age Requirement
vrickex strictly prohibits providing services to anyone under the age of 21. We take all necessary steps to verify age at the time of registration. If someone registers with a false age and this is later proven, their account will be closed immediately and any deposited funds will be forfeited.
Protecting minors from gambling is our highest priority. If you believe a minor is using our platform, please notify us immediately at [email protected] or contact us via live chat.
Deposits and Withdrawals
4.1 Deposit Rules
The following methods are accepted for depositing funds on vrickex: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳200. Deposits are generally credited to your account instantly, though bank transfers may take some time.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals must be made using the same method that was used for the deposit.
- KYC verification must be completed before making a withdrawal.
- Wagering requirements must be met before bonus funds can be withdrawn.
- Withdrawals may be temporarily suspended in cases of suspicious activity.
4.3 Payment Verification
vrickex only accepts payment methods registered in the user's own name. Deposits or withdrawals from third-party accounts are strictly prohibited. Violations of this rule may result in the account being placed under investigation.
vrickex processes all transactions in Bangladeshi Taka (BDT/৳). Tax obligations rest entirely with the user. vrickex does not deduct any tax and is not able to provide advice on personal tax matters.
Bonuses and Promotions
5.1 Welcome Bonus
vrickex offers newly registered users a 120% bonus on their first deposit, up to a maximum of ৳8,000.
- ৳1,000 deposited → ৳1,200 bonus → total balance ৳2,200
- ৳14,000 deposited → ৳8,000 bonus → total balance ৳22,000
5.2 Wagering Requirements
Before withdrawing bonus funds, a 20x wagering requirement must be met. That means for a ৳1,000 bonus, a total of ৳20,000 must be wagered. Slot games generally contribute 100% toward wagering calculations; different rates may apply for other games.
5.3 General Bonus Terms
- Each user may use each promotion only once.
- Bonus funds cannot be directly transferred to another account.
- vrickex reserves the right to change or withdraw bonus offers at any time.
- Attempting to claim bonus benefits using multiple accounts is a punishable offense.
- Bonuses have a set expiry date; unused bonuses will be cancelled after they expire.
5.4 VIP Program
The vrickex VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You can move up to higher tiers by playing regularly.
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.5% weekly cashback
- Gold: up to 0.8% weekly cashback
- Platinum: up to 1.0% weekly cashback
Gaming Rules
6.1 Fair Play Policy
vrickex uses international-standard Random Number Generator (RNG) technology to ensure fair play. All game outcomes are completely random and no manipulation is possible on the part of the platform.
6.2 Betting Limits
Each game has its own minimum and maximum bet limits, which are clearly stated in the game interface. vrickex reserves the right to set individual betting limits when necessary.
6.3 Technical Issues
If a game is interrupted due to a technical error, vrickex will attempt to refund the bet for that round. However, vrickex is not responsible for issues with the user's own device, including network disruptions.
Prohibited Activities
7.1 List of Prohibited Activities
Any of the following activities are strictly prohibited and may result in account termination:
- Opening or operating multiple accounts.
- Bonus abuse or bonus arbitrage.
- Playing games using automated bots or scripts.
- Attempting money laundering or illegal payment processing.
- Harassing or defrauding other users.
- Attempting to compromise the platform's security systems.
- Operating an account under a false identity.
If any of the above prohibited activities are confirmed, vrickex may close the account and forfeit any deposited funds without prior notice. Illegal activities may be reported to the relevant authorities.
Account Suspension and Termination
8.1 Rights of vrickex
vrickex may temporarily suspend or permanently terminate any account in the following circumstances:
- In cases of violation of the Terms.
- In cases of suspicious financial activity.
- In cases of failure to complete information verification.
- In cases of prolonged inactivity.
- At the user's own request.
8.2 User Rights
You may request to close your account at any time. Please contact us via live chat or email for this. It is possible to withdraw any valid balance before closing the account.
Privacy and Data Protection
9.1 Data Collection
vrickex uses SSL encryption technology for the collection and processing of users' personal information. The information we collect includes name, national ID number, mobile number, email, and transaction details.
9.2 Use of Information
Collected information is used solely for the purpose of providing services, ensuring security, and meeting legal obligations. Your information is not sold or shared with third parties. For more details, please read our Privacy Policy.
vrickex follows international standards to ensure the highest level of security for your financial and personal information. Our SSL encryption keeps every one of your transactions protected.
Intellectual Property
10.1 Ownership Rights
All content on the vrickex platform — logos, designs, game software, text, images, and other elements — is owned by vrickex or its suppliers. Users may use the platform for personal, non-commercial purposes.
10.2 Prohibited Use
- Copying, reproducing, or distributing vrickex content is prohibited.
- Using vrickex trademarks or logos without authorization is prohibited.
- Attempting to analyze the platform's source code or algorithms is prohibited.
Responsible Gaming
11.1 Commitment to Responsible Play
vrickex places the highest importance on responsible gaming. Play with the mindset that gaming is entertainment, not a source of income. If you feel that gaming is having a negative impact on your life, seek help immediately.
11.2 Setting Your Own Limits
Users can set the following limits on their own:
- Daily, weekly, or monthly deposit limits.
- Session time limits.
- Temporary breaks or self-exclusion.
To learn more about these features, visit our Responsible Gaming page.
Dispute Resolution
12.1 Complaint Process
For any dispute or complaint, please contact our customer support team first. We aim to provide an initial response within 48 hours. Complex matters may take additional time.
12.2 Final Decision
In the case of technical or financial disputes, vrickex's internal investigation records will be considered the final evidence. A third-party mediator may also be appointed by mutual agreement of both parties.
Changes to Terms
13.1 Right to Make Changes
vrickex reserves the right to amend these terms and conditions at any time. For significant changes, we will notify users via email or a notification on the platform. Continued use of the platform after any changes constitutes acceptance of the new terms.
13.2 Severability
If any part of these terms and conditions is found to be legally unenforceable, the remaining parts will remain fully in effect. A delay or failure to enforce any provision of the terms will not be considered a waiver of that right.
Contact
14.1 Support Services
For any questions or comments about these terms and conditions, please contact us:
- Live Chat: 24/7 direct support in Bengali
- Email: [email protected]